Frequently Asked Questions (and Answers!)
Prospective Tenant Questions
Current Tenant Questions
Accounting Questions
Resident Manager Questions
How do I find an apartment with Eich Management Corporation?
Browse our Apartments or Office Space web pages for information on all the buildings we manage. If you would like further information on an apartment, or cannot find the information you are looking for on our website, please feel free to call the Resident Manager noted on each building page.
When is the best time to look for apartments with Eich Management Corporation?
We begin showing our apartments 60 days before the current Lease is to expire. Call or stop by the building of your choice to check on current availabilities.
Does Eich Management Corporation cooperate with apartment brokers or finder's agents?
Yes. Our Resident Managers will cooperate with any apartment broker or finder's agent acting on behalf of a tenant, but we cannot offer him or her a commission. In special circumstances we sometimes hire apartment brokers to market our apartments; however, when we do so it is always subject to a written Listing Agreement.
How much does Eich Management Corporation charge to apply for an apartment?
We charge an application fee of $25 and one-month's rent in the form of a cashier's check, money order or certified check for most Tenants with good credit, employment, and landlord references.
How can I see an apartment building I found on the Eich Management Corporation website that I am interested in?
If you are interested in seeing an apartment building listed here, please call the Resident Manager listed to schedule an appointment. Our apartments are shown by appointment, in the early evenings on weekdays and also on Saturday mornings.
How can I take an apartment I saw that I am interested in "off the market"?
You can take an apartment "off the market" by submitting at least one completed and signed Application for Lease, an application fee, and first month's rent in the form of a cashier's check, money order or certified check for the apartment to our Resident Manager. Please note, however, that once you submit a completed application, your first month's rent will be forfeited if you decide later not to sign a Lease for the apartment.
Do I need to see an apartment before I can apply for it?
Yes. We do not rent apartments site unseen because we wish to avoid the remote possibility that you will not like the apartment once you have signed the Lease and paid rent for the apartment. This way, you will know what you are getting when you sign the Lease, and you avoid being financially responsible for an apartment you may not like.
How do I apply for an apartment?
In order to apply for an apartment, you must submit to our office, either in person or by mail: A) First month's rent in the form of a cashier's check, certified check or money order, B) completed and signed Applications for Lease and $25.00 nonrefundable application fees for each person who will be on the Lease, and C) current legal photo identification. Please note that we cannot take an apartment "off the market" until we receive the first month's rent and at least one completed and signed Application for Lease and application fee.
What does the $25.00 nonrefundable application fee cover, and why is it nonrefundable?
Our application fee covers our costs to screen you as a Tenant. This includes not only the credit report fee, employment check, background check and criminal check, but also the time our staff must take to collect and verify the information on your application and make a decision on your application. Therefore, the $25.00 fee is nonrefundable because we incur the costs of processing your application regardless of whether your apartment application is approved or declined.
What factors are considered in approving my apartment application?
Eich Management Corporation is an equal opportunity Landlord and does not discriminate against any class protected by law. Applications for Leases are approved or declined based upon an applicant's income, credit profile, employment history, background and criminal checks and former landlord references.
What is a Guarantor?
A Guarantor, or cosigner, is a person who guarantees your performance of the covenants in the Lease, such as paying rent. If you are in default under the Lease, you and your Guarantor will be held financially responsible.
What information may I be asked to provide in order to verify my income?
In order to verify your income, we ask you to provide the name of an employment verifier (your supervisor or a human resources representative from your company) on your Application for Lease. If your employment verifier cannot verify your income, you may be asked to provide one of the following forms of income verification:
a) no less than two of your most recent pay stubs
b) a copy of your most recent IRS Form W-2
c) a copy of your most recent IRS Form 1040
d) a signed letter from your C.P.A. on letterhead
e) a signed letter from your Trustee, if you are the beneficiary of a Trust
Will the first applicant with their "foot in the door" get the apartment?
No. Please note that we do not rent apartments on a first-come, first-served basis. Once an application and deposit has been submitted for an apartment, there will be a short window of opportunity for others to apply for the same apartment. If multiple applications are received for the same apartment, we will choose the strongest application from those received. If your application is strong but is declined under this scenario, we may offer you another comparable apartment that we manage if there is one available. Otherwise, we will return your first month's rent to you.
What pets can I have in my apartment?
Pets are allowed at some buildings, subject to weight limits. Please note that if your building allows pets that all pets must be approved by us in advance, in writing. Please check with your Resident Manager of the building you are considering moving in to, for more information.
How can I get a parking spot?
Since many of our buildings are in popular areas where parking is at a premium, parking spots are offered on a first-come, first-served basis, and Current Tenants are given priority over non-residents.
Can I negotiate the terms in my Lease or other special requests for my apartment?
Yes, depending on the reasonableness of your request. If you have a request to modify the terms in your Lease or other special requests concerning your apartment, please make your request in writing to the Resident Manager of the building.
My Application for Lease has been approved. Now what?
Once your application has been approved by our office, you will be sent a Lease Packet which will contain all paperwork to be signed, as well as any information you will need for your move-in. Please read your entire Lease Packet carefully, since many of our Tenants' most common questions are answered here. You will need to return to our office all copies of your signed paperwork before you can move into your new apartment.
How do I get utilities put in my name?
To put utilities in your name, we recommend that you contact the appropriate utility companies at least one week before you move into your apartment. The utility companies that you need to contact can be found on the Welcome Letter that came with your Lease Packet. Or, please see our Moving Information page.
Can I move into my apartment early, before my Lease starts?
No. Unless the apartment you are moving into is completely vacant well in advance, a current Tenant probably has a Lease for and is paying rent for your apartment until the day before your Lease starts. We cannot allow you to move into the apartment until the current Tenant has moved out, turned over possession of the apartment to us, and we have done whatever work is required in the apartment before your move-in. You will be allowed to move in the earlier of: A) the date we complete our work in the apartment and it is ready for your occupancy; or B) the start date of your Lease. For this reason, we cannot arrange an early move-in date for new Tenants, and for planning purposes, you should plan to move in on the start date of your Lease.
How do I pick up keys to my apartment?
Please contact your Resident Manager in advance, at the phone number provided in the Welcome Letter that came with your Lease Packet, to arrange an appointment to pick up keys.
Where do I send my monthly rent after the first month?
Your rent should be dropped off at the Resident Manager’s office of your building. If you wish you may mail your rent check to our main office at: Eich Management Corporation 616 North Court, Suite 150, Palatine, IL. 60067.
How can I get a parking spot?
Since many of our buildings are in popular areas where parking is at a premium, parking spots are offered on a first-come, first-served basis, and Current Tenants are given priority over non-residents.
Is there guest parking at my building?
Sorry, but we cannot provide parking for guests at any of the buildings we manage.
What pets can I have in my apartment?
Pets are allowed at some buildings, subject to weight limits. Please note that if your building allows pets that all pets must be approved by us in advance, in writing. Please check with your Resident Manager of the building you are considering moving in to, for more information.
Why is renter's insurance required under my Lease?
Our building insurance does not cover, and we cannot be responsible for: A) damage to any of your personal property in your apartment regardless of the cause, or B) any injuries occurring in your apartment to you or your guests which are caused by your negligence. For this reason, you are required under the Lease to purchase a renter's (personal property and general liability) insurance policy, and we also ask that you provide us with a copy of the policy.
How much will my rent go up at the end of my Lease?
In setting the rents for your building, we consider many factors, including the expenses of the building, real estate taxes, and market rents for comparable buildings in the area. For this reason, we often do not know what your new rent will be until it is close to the time to renew your Lease. You will be given the new rent for your apartment along with your Lease Extension Agreement approximately 60 days before the end of your Lease.
How do I renew my Lease?
Provided your account is in good standing, you will be offered a Lease Extension Agreement in duplicate, approximately 60 days before the end of your Lease. At that time, you may renew your Lease by signing the Lease Extension Agreements and returning them to our office.
How do I switch, add, or delete room mates?
To add or remove someone from your Lease, your rental payments must be up to date; the new prospective tenant must complete and submit an "Application for Apartment" form along with a non-refundable $35.00 processing fee; your existing lease must be canceled; and a new lease for your apartment must be created bearing the names of the new roommates. Please call your Resident Manager for details.
Can I switch from my current apartment to another?
Please notify your Resident Manager if you wish to move to another of our apartments at the end of your Lease. Our Resident Manager will explain what your next steps should be.
How do I get out of my Lease before its natural expiration date?
You will need to contact your Resident Manager at your building regarding your options.
What will happen if I do not move out of my apartment until after my Lease ends?
If you do not move out of your apartment by the expiration date, you will be in violation of your Lease and considered a holdover Tenant. You will be liable for rent at the current rate you were paying under your old Lease and you will be considered a month to month tenant. We will then need to proceed with a forcible eviction to force you to move out. In addition, you will be liable to us for any monetary damages we incur by your failure to move out of the apartment by the expiration date.
Where do I send my monthly rent?
Your rent should be sent to or dropped of at the Resident Manager’s office of your building. If you wish you can mail your rent to our main office at: Eich Management Corporation 616 North Court, Suite 150, Palatine, IL. 60067.
When is rent due?
Your rent is due in advance, on the first day of each calendar month. If your rent is not received by our main office or by the Resident Manager by the fifth of the month, you can be charged a late fee.
What should I do if I will be late in paying my rent?
Please contact your Resident Manager the number noted below, let us know why your rent will be late and when we can expect to receive it.
Can I pay my rent by credit card?
No. At this time, only personal checks, money orders or cashier’s checks are accepted.
What interest rate will I earn on my security deposit?
The interest rate earned on your security deposit is set by the State of Illinois. This interest rate changes from year to year and is linked to an average of the interest rates paid on three different types of accounts by the largest commercial bank with its main branch in Illinois.
How will I be paid my security deposit interest?
If applicable, your security deposit interest will be paid to you upon moving out of your unit.
Can I use my security deposit for last month's rent?
No. If you were required to have a security deposit, it could not be used as your last month's rent.
When will I get my security deposit back after I move out?
Under the State of Illinois law, if you have a security deposit and are entitled to the return of your security deposit, we must return your security deposit to you within 45 days of the end of your Lease. Generally, we would send out security deposit checks, if applicable, less any deductions for unpaid rent or damages, approximately 30 days after the end of the Lease.
Can a separate security deposit check be made payable to each roommate at the end of the Lease?
Yes. Security deposit checks, if applicable, can be made payable to all persons who signed the Lease for your apartment, regardless of who provided the security deposit. Please provide your request in writing and include the signatures of all persons involved.
Where will my security deposit be sent after I move out?
At the end of your Lease, you must provide a forwarding address for your security deposit, if applicable, to be sent; otherwise, your security deposit, if applicable, will be sent to your apartment address and forwarded by the U.S. Postal Service if you have filed a forwarding address with the Postal Service. If no forwarding address has been given, the Postal Service will return your security deposit to us, where we will hold it until you provide a forwarding address.
How do I submit a work request?
Non-emergency work requests should be submitted by placing a note with your name, apartment address and number, phone number, and a brief description of the problem in the Service Request Box at your building. If you have an emergency, building maintenance may be reached by their phone number noted below. Please do not call our office for non-emergency maintenance requests. If a reasonable time has passed and your maintenance request is still unresolved, please feel free to contact your Resident Manager.
Where is the Service Request Box for my building?
Your Service Request Box is usually located at the building office.
How often is the Service Request Box checked?
The Service Request Box at your building is checked at least once each business day by building maintenance, usually in the morning. In most cases, routine maintenance requests submitted to the Service Request Box can be completed the same day, before you come home from work.
How do I contact my Resident Manager?
Your Resident Manager may be contacted by calling the building office phone number noted below, or you may write to him or her at the addresses provided below. Your specific resident manager's name can also be found by viewing the information on this website related to your apartment building.
What do I do if I am locked out of my apartment?
Please call your building office or emergency number, and leave your name and a phone number where you can be contacted. Your building office (or answering service after business hours) will contact the maintenance supervisor for your building, who will call you to agree on a time and place to meet you. At the time your maintenance supervisor meets you, you should be prepared to show photo identification and pay the lockout fee of $100.00 ($40.00 between 8:00 AM and 6:00 PM) directly to the janitor. If you have lost your keys, there is an additional $100.00 charge to change the locks and provide new keys.
Can I install a DirecTV or Dish Network dish for my apartment?
We will not allow DirecTV or Dish Network dishes to be installed on the exterior of the building. If you wish to have a DirecTV or Dish Network dish for your apartment, it must be installed inside your apartment by a window in a way that it can receive the satellite signal.
Who is responsible for maintaining inside telephone wiring?
Inside telephone wiring is the Tenant's responsibility, and we assume no responsibility to maintain or repair inside wires. Please note that once your local telephone service provider provides a dial tone at your building's telephone box, it is then your responsibility to maintain wires from the building's telephone box into your apartment. Therefore, in order to avoid potentially costly repair charges for inside wiring, we strongly suggest you purchase inside wire maintenance, available for a small monthly fee, with your local telephone service.
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